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Our Sales team is ready to take your enquiries, and we strive to make your experience a personal and pressure free one. Feel free to contact us by e-mail or telephone. We value you as a customer and want to provide you with an excellent service. If you have any problem do not hesitate to email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it PRIVACY: Privacy of our customers is of the utmost importance to Samaria’s Manchester; therefore we are committed to protecting your privacy. Rest assured that your details are completely secure whilst you are using our services and purchasing our products. Your information is used only to process your order and provide you with the highest quality service, with your consent. Samaria’s Manchester will not sell, rent or lease its customer list to any third party. Information is not disclosed unless required by law. We may be required by law or by an order of a court or tribunal to disclose your personal information to others. The Privacy Act also allows us to disclose personal information about you for purposes relating to public safety and law enforcement. We endeavour to keep your information confidential and secure and aim towards ensuring its accuracy at all times. You can access the information that we have at any time by contacting us via email. If you find any inaccuracies we will delete or correct it promptly. We will not accept responsibility for the use of any information that has been obtained through unauthorised access. We will not e-mail you in the future unless you have given us your consent. If you have any questions/comments about privacy, please feel free to contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it SECURITY: A safe and secure shopping environment is very important to us in order to create loyal customers. We use PayPal for all our online credit card transactions, one of the safest and most popular methods of online payments, used by thousands of ebayers. You do not need an account to use your credit card with PayPal. Your credit card details go directly to PayPal and is not recorded by Samaria’s Manchester, via industry-leading 128-bit SSL encryption technology (the highest level commercially available) to protect vital information. When you pay with PayPal, you shop without sharing your financial information. Plus, PayPal meets the exacting standards of the major card associations, including SAS, PCI, and SDP. PayPal uses industry standard Secure Sockets Layer 3.0 (SSL) or higher to secure communication sessions. All sensitive information sent between your computer and PayPal servers, is encrypted. Information is stored on PayPal servers and heavily guarded, both physically and electronically. To further shield your credit card and bank numbers, these firewall-protected servers are not directy connected to the internet. Source: PayPal Security Centre. PAYMENT: Credit card over the phone. PayPal (PayPal accept major credit cards and is one of the most secure and safest ways to process online transaction). Direct deposit. Australia Post Money Order. Note: Direct deposit payment orders will be shipped once funds are reported cleared (approximately 2 -5 business days). POSTAGE: We will post any purchase large or small within Australia via the Australian post for a standard flat rate of $15.00AUD. Shipping and Handling: All goods are dispatched by the Australian Post. We will make every effort to ensure that goods are dispatched from our warehouse within 5 to 20 business days. Although every effort is made to deliver goods according to the above delivery times, estimated ship times may change due to changes in supply or circumstances beyond our control. International Customers: Yes we accept international orders from our customers all over the globe.Please email us prior to ordering for a quote on international freight charges by emailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Our Sales team is ready to take your enquiries, feel free to contact us as we value you as a customer and want to provide you with an excellent service. EXCHANGE/RETURNING MERCHANDISE: In the circumstance where an item is defective upon arrival, i.e. the product is faulty we will replace the item and ship the item at no charge back to the shipping address specified in your account. However, the return shipping fee is covered by the customer. Please note: that any defects should be reported within 3 days after arrival of your merchandise. GENERAL INFORMATION: • All prices are listed in Australian Dollars. • A re-delivery fee will be charged if an incorrect delivery address is advised. At times a product we have displayed on our website as available can be sold out or suddenly discontinued, we will let you know by email or phone and provide you with the opportunity to select an alternative product, or to cancel the order. Pricing & Stock Availability: Although every effort is made to ensure that product and pricing information listed on our site is current and up to date, variations may occur. In this instance you will be notified of any changes to product or pricing prior to dispatch of goods. Images: Images may not represent exactly the product to be supplied. Although every effort is made to ensure that images correctly represent the product listed, some variations may occur. |
